Terms of service
Effective Date: October 17, 2025
Last Update: April 15, 2026
These Terms of Service (“Terms”) govern your use of the Sunflower mobile application (the “App”) and any associated hardware monitoring devices (the “Hardware”), collectively referred to as the “Services,” operated by Stellar Tech LLC (“we,” “our,” or “us”). By downloading the App or purchasing/using the Hardware, you agree to these Terms. If you do not agree, do not use the Services.
1. Use of the Services
The Services are provided for personal use to monitor and review your solar device performance. You agree not to misuse the Services, reverse-engineer the Hardware or App, or use them for any unlawful purposes.
2. Hardware Sales and Shipping
Purchases: All orders for Hardware are subject to availability. We reserve the right to refuse or cancel any order for any reason.
Shipping & Risk of Loss: Title and risk of loss for the Hardware pass to you upon our delivery to the carrier. We are not responsible for delays or damages caused by the shipping provider.
Returns: Hardware may be returned within 30 days of delivery, provided it is in its original condition and packaging. You are responsible for all return shipping costs unless the device is confirmed defective by us. Please note that a $10 shipping and processing fee will be deducted from your total refund.
3. Hardware Installation and Safety
User Responsibility: The Hardware is designed as a monitoring add-on. You are solely responsible for the installation of the Hardware.
Safety Warning: Installation may involve proximity to electrical systems and solar equipment. If you are not comfortable or qualified to perform the installation, you must consult a professional electrician.
No Liability for Damage: Stellar Tech LLC is not liable for any damage to your property, solar panels, inverters, or electrical systems resulting from improper installation or use of the Hardware.
4. Apple Subscription
The App offers monthly and yearly subscriptions with a 3-day free trial for new users.
Billing and Management: All subscriptions are processed exclusively through Apple. You must manage, cancel, or request refunds for your subscription via your Apple App Store account.
Apple Terms Apply: By subscribing, you agree to comply with Apple’s subscription terms and policies. We do not handle billing, refunds, or subscription disputes.
5. Data Collection
By using the Services, you consent to the collection of solar performance data, energy generation metrics, and hardware diagnostic information (e.g., MAC address, firmware version). This data is used to provide insights and enhance service functionality. All data collection is governed by our Privacy Policy.
6. Intellectual Property
All intellectual property rights in the App and Hardware, including firmware, software, design, and content, are owned by Stellar Tech LLC. You are granted a limited, non-exclusive license to use the Services according to these Terms.
7. User Responsibilities
You are responsible for ensuring your device and network connection are secure. You must not attempt to access any system or data not intended for you or interfere with the App’s normal operation.
8. Limited Warranty and Disclaimer
Hardware Limited Warranty: We warrant that the Hardware will be free from manufacturing defects for a period of one (1) year from the date of purchase. This warranty does not cover damage caused by accident, misuse, unauthorized modification, or improper installation.
Disclaimer: Except for the limited warranty above, the Services are provided “as is” and “as available.” We make no guarantees that the Services will be error-free or that data displayed will be 100% accurate or uninterrupted. Use the Services at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or special damages — including, without limitation, loss of profits, data, or equipment — arising out of or related to your use of the App, even if advised of the possibility of such damages.
Our total liability to you for any claim shall not exceed the amount you paid for the Hardware or the subscription fees paid during the past twelve (12) months, whichever is greater.
10. Termination
We may suspend or terminate your access to the App for violations of these Terms. You may cancel your subscription at any time via your Apple account.
11. Changes to Terms
We may update these Terms at any time. Updates are effective when posted in the App or on our website. Continued use of the service constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by the laws of California, U.S. Disputes shall be resolved exclusively in the courts of California, U.S.
13. Contact
For questions about these Terms, contact Stellar Tech LLC:
support@singularstellar.com

